Contact
DMCA
Privacy Policy
Toggle navigation
Categories
Genre
Best Book 2021
Best Young Adult Books
Best Sci-Fict & Fantasy
NY Times Best Books
Best Romance Novel
Best self-published Amazon
Best Kindle & Prime Amazon
100 Books to Read
100 Child Books to Read
Art
Biography
Business
Childrens
Classics
Comics
Contemporary
Manga
Memoir
Music
Mystery
Non Fiction
Poetry
Psychology
Cookbooks
Religion
Crime
Romance
Science
Fantasy
Science Fiction
Fiction
Graphic Novels
Sport
History
Thriller
Horror
Travel
Humor and Comedy
Young Adult
More Than
12,0657,538
Books Collection
Home
New release
Popular Books
Most Read
Popular Author
Cx Books Categories
home
Cx Books Categories
Cx Categories Books List
Cx Books Categories
View More
The Effortless Experience: Conquering the New Battleground for Customer Loyalty (Audio CD)
By:
Matthew Dixon
View More
Outside In: The Power of Putting Customers at the Center of Your Business (Hardcover)
By:
Harley Manning
View More
The Power of Moments: Why Certain Experiences Have Extraordinary Impact (Hardcover)
By:
Chip Heath
View More
Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams (Paperback)
By:
James Kalbach
View More
Ten Principles Behind Great Customer Experiences, The (Financial Times Series)
By:
Matthew Watkinson
View More
Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine (Kindle Edition)
By:
Jeanne Bliss
View More
Delivering Happiness: A Path to Profits, Passion, and Purpose (Hardcover)
By:
Tony Hsieh
View More
Hug Your Haters: How to Embrace Complaints and Keep Your Customers (Hardcover)
By:
Jay Baer
View More
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Hardcover)
By:
Fred Reichheld
View More
The Experience Economy: Work Is Theater & Every Business a Stage (Hardcover)
By:
B. Joseph Pine II
View More
Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers (Hardcover)
By:
Jeanne Bliss
View More
Customer Experience Manual, The: How to design, measure and improve customer experience in your business (Paperback)
By:
Alan Pennington
View More
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Kindle Edition)
By:
Shep Hyken
View More
Be Our Guest: Perfecting the Art of Customer Service (Paperback)
By:
Walt Disney Company
View More
The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business (Hardcover)
By:
Blake Morgan
View More
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company (Hardcover)
By:
Robert Spector
View More
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint (Hardcover)
By:
Nicholas J. Webb
View More
Service Design for Business: A Practical Guide to Optimizing the Customer Experience (Hardcover)
By:
Ben Reason
View More
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
By:
Will Guidara
View More
Winning on Purpose: The Unbeatable Strategy of Loving Customers (Hardcover)
By:
Fred Reichheld
View More
This Is Service Design Doing: Applying Service Design Thinking in the Real World (Kindle Edition)
By:
Marc Stickdorn
View More
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value (Kindle Edition)
By:
Peter Fader
View More
The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (Hardcover)
By:
Carmine Gallo
View More
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary (Hardcover)
By:
Joseph A. Michelli
View More
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
By:
Micah Solomon
View More
Good Services: Decoding the Mystery of What Makes a Good Service (Paperback)
By:
Lou Downe
View More
Thinking, Fast and Slow (Hardcover)
By:
Daniel Kahneman
View More
Measure What Matters (Kindle Edition)
By:
John Doerr
View More
Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation (Hardcover)
By:
Tim Brown
View More
This Is Service Design Methods: A Companion to This Is Service Design Doing (Paperback)
By:
Marc Stickdorn
View More
Building a StoryBrand: Clarify Your Message So Customers Will Listen (Hardcover)
By:
Donald Miller
View More
Ten Principles Behind Great Customer Experiences, The: The Ten Principles Behind Great Customer Experiences (Financial Times Series)
By:
Matt Watkinson
View More
Setting the Table: The Transforming Power of Hospitality in Business (Hardcover)
By:
Danny Meyer
View More
CCXP Exam Preparation (Key Facts Giving Back)
By:
Michael G. Bartlett
View More
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service (Kindle Edition)
By:
Jeff Toister
View More
The Wallet Allocation Rule: Winning the Battle for Share (Hardcover)
By:
Timothy L. Keiningham
View More
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service (Hardcover)
By:
John A. Goodman
View More
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover)
By:
Joseph A. Michelli
View More
Design Thinking: Integrating Innovation, Customer Experience, and Brand Value (Kindle Edition)
By:
Thomas Lockwood
View More
Inspired: How to Create Tech Products Customers Love (Hardcover)
By:
Marty Cagan
View More
The Paradox of Choice: Why More Is Less (Paperback)
By:
Barry Schwartz
View More
What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics (Marketing Research)
By:
Melina Palmer
View More
The Offer You Can't Refuse: What If Customers Want More Than Excellent Service? (Lannoo Campus)
By:
Steven Van Belleghem
View More
Influence: The Psychology of Persuasion (Paperback)
By:
Robert B. Cialdini
View More
Building for Everyone: Expand Your Market with Design Practices from Google's Product Inclusion Team (Hardcover)
By:
Annie Jean-Baptiste
View More
This is Marketing: You Can't Be Seen Until You Learn To See (Kindle Edition)
By:
Seth Godin
View More
Customer What? (Hardcover)
By:
Ian Golding
View More
Customer Experience Strategy - Design & Implementation: Outgrow your competitors by making your business to business customers happier (Customer Strategy Book 1)
By:
Maurice Fitzgerald