With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*.

Are you guilty of...

- Being a buddy, not a boss?
- Never admitting that you are accountable?
- Managing different people in the same way?
- Failing to set common business goals?
- Trying to control your people instead of influencing their thinking with enthusiasm?

These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.